FAQ

Are your candles made with essential oil?
While most of our candles are infused with essential oils, they all have fragrance oils in them. After testing, we saw that candles solely made with essential oils weren't as fragrant as the ones made with fragrance oils. So we carefully selected high quality, phthalate free fragrance oils to use in our candles.

What type of wax do you use?
We use 100% natural soy wax.

Do your wicks contain lead?
All of our wicks are coreless cotton flat braid wicks with paper filaments which provide increased rigidity and strength.

How do I use my discount code?
A box will be displayed in the checkout area for you to enter your coupon code if we are accepting them. Codes are case-sensitive and must be entered using lowercase letters.

What forms of payment do you accept?
We accept Paypal, Visa, Master, Discover and American Express (debit, credit, and gift) cards.

Can I use more than one coupon code on my order?
Codes for coupons cannot be doubled or combined. Only one coupon per order is allowed.

How long does shipping take?
We ship all orders via USPS Priority after they are processed. Please click HERE for all shipping information.

Can I change my order after I place it?
We cannot change orders after they are placed. You may request to cancel your order if it has not been shipped. Canceled orders are subject to a 20% restocking fee.

Do you make candles for special events?
Yes. Please complete our Special Events form to tell us more about what you are looking for.

How do I place a wholesale order?
You can contact us in reference to wholesale orders by completing our Wholesale form.

Do you work with bloggers for reviews?
Yes, we occasionally work with bloggers for marketing purposes. If you are interested in working with us, please complete our Collaboration Form.